We offer free counselling for parents as part of our services. Check out our services page or contact us for more information.

Referrals are necessary to access our free services. You can be referred to our services for free through your medical professional or community worker, or you can self-refer by contacting us.

Most of our services require appointments, which we'll schedule after we receive a referral. For general enquiries, you can visit our locations or call us at any time during working hours. You can also contact us during our contact form or email at any time.

We offer a variety of services that work with a whānau or individual one-on-one. This involves an assessment and plan tailored to meet the whānau or individual's needs, including parenting advice and support. Sometimes we assess that the Circle of Security Parenting programme TM would be helpful in meeting the whānau's needs. Head to our services page or contact us for more information.

Your privacy is important to us. We keep everything you discuss with us confidential. The only exceptions are if you give us consent to share it, or there is a serious risk to someone's safety, health, or the environment, or if the law requires us to. You can read our full protected disclosure policy at the bottom of our website.

No, but as part of our assessment we can connect you with other services that do.

While we no longer have a Food Bank, as part of our assessment we can connect you with other services that do. You might find these services useful: | Dunedin Services | * Food Bank (Salvation Army): (03) 477 9852 * Food Bank (St Vincent de Paul): (03) 477 0555 * Presbyterian Support Foodbank: (03) 477 7116 * Mosgiel Food Bank (022) 546 2610 | South Otago Services | * Gore & Clutha Women’s Refuge: 0800 00 43 43 * Food Bank (Salvation Army Balclutha): (03) 418 3871